Privacy Notice

Marsoom is committed to protecting your privacy and personal data in full compliance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia. This Privacy Notice explains how we collect, use, store, share, and process your personal data when you visit our website, apply for a job, or use our debt collection services. We apply strict security measures to ensure your data is protected from unauthorized access, disclosure, or destruction in compliance with the PDPL.

COLLECTION OF PERSONAL DATA

We collect and process your personal data strictly as required to provide our services and job application processes, including but not limited to:

Identification Data: Name, ID number, date of birth, contact details.
Debt-Related Data: Information about outstanding debts and payment history.
Technical Data: Website usage data and cookies to enhance user experience.
Job Application Data: CVs, employment history, education, and references provided during the recruitment process.

All data processing is conducted in accordance with Article 5 of the PDPL, ensuring that processing is based on a legal basis and specific purpose.

PURPOSE OF DATA PROCESSING

Your personal data is processed for the following purposes:

Debt collection and recovery in compliance with applicable regulations.
Negotiating payment arrangements and handling related inquiries.
Ensuring compliance with legal and regulatory obligations.
Enhancing website functionality and improving user experience.
Processing job applications and recruitment evaluations.

LEGAL BASIS FOR DATA PROCESSING

Under Article 5 of the PDPL, data processing at Marsoom is performed based on:

Contractual necessity: To fulfil agreements related to debt collection and employment contracts.
Legal obligations: Ensuring compliance with Saudi regulatory requirements.
Legitimate interests: Processing necessary to enhance service efficiency and recruit qualified personnel.

DISCLOSURE OF PERSONAL DATA

We disclose personal data only when required by law or for essential business operations, including:

Third-Party Service Providers: IT service providers, legal advisors, and data processors who are contractually obligated to maintain confidentiality.
Regulatory Authorities: If required by legal obligations or governmental authorities.
Business Transfers: In case of a merger, acquisition, or restructuring.
Recruitment Partners: If necessary for candidate assessment, background verification, or employment screening.

We strictly adhere to Article 15 of the PDPL, ensuring that disclosure is legally justified and safeguarded against unauthorized access.

DATA SECURITY MEASURES

In compliance with Article 19 of the PDPL, we implement strict security controls, including:

Encryption of sensitive data to prevent unauthorized access.
Access control mechanisms to limit data exposure.
Incident response procedures in case of a data breach.

If a data breach occurs, we will immediately notify affected individuals and the Competent Authority as per Article 20 of the PDPL.

DATA RETENTION POLICY

We retain personal data only for the duration necessary to meet regulatory and operational requirements, as mandated by Article 18 of the PDPL. Data is securely deleted when no longer required.

For job applicants, we retain personal data for up to six months after the application process unless longer retention is required by law or for future employment opportunities (subject to candidate consent).

RIGHTS OF DATA SUBJECTS

Under Article 4 of the PDPL, individuals have the following rights regarding their personal data:

Right to access: Obtain a copy of your stored personal data.
Right to correction: Request updates or corrections to your data.
Right to deletion: Request removal of personal data no longer necessary.
Right to restriction: Limit how your data is processed.

For any inquiries regarding your personal data, please contact us at: Dataprotection@marsoom.net

THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for their privacy practices, and we encourage reviewing their privacy policies before sharing personal data.

PRIVACY NOTICE UPDATES

We may update this Privacy Notice to reflect changes in legal requirements. Any modifications will be posted here with an updated effective date. We encourage periodic review of this notice.
Last Update: February 2025

CONTACT US

For any privacy-related concerns or requests, please reach out to our Data Governance Unit:
Email: Dataprotection@marsoom.net

Address: Olaya General Street Real Estate 2, Office 736, 7th Floor P. O. Box 2567, Riyadh, 12244, Kingdom of Saudi Arabia

Marsoom remains committed to ensuring data protection compliance under Saudi PDPL and maintaining the highest standards of security and privacy.